# Maxwell TEC > Maxwell TEC provides tech-enabled care, data & analytics, and strategic consulting services for home health and hospice—empowering smarter, connected care. Maxwell TEC bridges gaps in the patient care lifecycle through industry expertise, proven strategies, and advanced technologies in home care, home health, and hospice. The company combines technology with clinical expertise to deliver personalized, efficient, and responsive care for providers and patients. **Mission:** Enabling care at home through technology and strategic solutions, with a commitment to empowering people and processes. **Website:** https://maxwelltec.com **Phone:** 866.601.2642 **Email:** info@maxwelltec.com **Social:** LinkedIn (MaxwellTEC), X/Twitter (@Maxwell_TEC), Facebook (MaxwellTEC) --- ## Products ### nanaCONNECT URL: https://maxwelltec.com/products/nanaconnect nanaCONNECT is a patient communication platform designed for care at home. It equips teams with powerful, modular tools to reach patients and families with the right message at the right time—from first check-in to final comfort. The platform uses SMS-based communication requiring no app downloads, and offers daily texts, dashboard insights, customizable messages, and two-way SMS communication. Key benefits: - Improved patient outcomes and reduced hospital readmissions - Enhanced continuity of care - Reduced healthcare costs by keeping patients at home - Heightened patient satisfaction - Scalable, automated personalized messaging - Easy implementation with no app required nanaCONNECT consists of four modules: #### NOTIFY URL: https://maxwelltec.com/products/nanaconnect/notify Keeps patients informed and confident with real-time caregiver arrival alerts and appointment confirmations. Improves communication between providers and patients. CHAP Verified. #### ENGAGE URL: https://maxwelltec.com/products/nanaconnect/engage Maintains patient well-being through simple daily text check-ins. Provides seamlessly connected care elevated by daily insights. Supports ongoing monitoring and early intervention. #### REACH URL: https://maxwelltec.com/products/nanaconnect/reach Bridges the gap between discharge and recovery. Reaches patients post-discharge with relevant, personalized support and resources that guide recovery and strengthen care outcomes. #### BEREAVE URL: https://maxwelltec.com/products/nanaconnect/bereave Modernizes and enhances the bereavement process. Supports grieving families with thoughtful, personalized messages. ACHC Certified and CHAP Verified. Case study with St. Croix Hospice demonstrated a 93% reduction in monthly paper mailings and increased engagement. ### Caregiver Accelerator URL: https://maxwelltec.com/products/caregiver-accelerator A product designed to support and accelerate caregiver workflows and performance. --- ## Data & Analytics URL: https://maxwelltec.com/data-analytics Maxwell TEC transforms complex data into clear, actionable metrics and insights for home health and hospice providers. Analytics services help organizations harness data to monitor performance, identify trends, and make informed decisions. --- ## Consulting Services URL: https://maxwelltec.com/consulting-services Maxwell TEC offers a full suite of home health and hospice consulting services, drawing on decades of industry expertise. ### Optimization URL: https://maxwelltec.com/consulting-services/optimization Expert guidance aligning strategy, operations, values, and clinical outcomes. ### Tech-Enabled URL: https://maxwelltec.com/consulting-services/tech-enabled Advanced technologies designed to modernize the patient care lifecycle. ### Business Analytics URL: https://maxwelltec.com/consulting-services/business-analytics Transforms complex data into clear, actionable metrics and insights. ### Mergers & Acquisitions (M&A Support) URL: https://maxwelltec.com/consulting-services/mergers-and-acquisitions M&A support and strategy, from due diligence to seamless post-acquisition integration. ### Implementation URL: https://maxwelltec.com/consulting-services/implementation Tailored EMR solutions and optimized tech workflows, reporting, and scalability. ### Revenue Cycle URL: https://maxwelltec.com/consulting-services/revenue-cycle Streamlines revenue cycle, enhances efficiency, and improves agency financial health. --- ## About Maxwell TEC Maxwell TEC evolved from Maxwell Healthcare Associates to meet the care-at-home industry in the era of innovation. The company is a Veteran-Owned Business (VOB). **Core Values:** - **Empathy:** Leveraging care-at-home expertise to develop technology that enhances connection, support, and quality of care. - **Collaboration:** Working closely with partners, clients, and team members to create customized solutions. - **Empowerment:** Harnessing innovation to enable care-at-home organizations to thrive. - **Ingenuity:** Cultivating forward-thinking solutions that redefine care at home. - **Agility:** Embracing change and proactively adapting to industry shifts. **Leadership:** Tom Maxwell, Chairman & Co-Founder --- ## Resources URL: https://blog.maxwelltec.com/resources Maxwell TEC publishes a variety of educational and thought leadership content: - Blog articles: https://blog.maxwelltec.com/resources - TEC Journeys (real-world inspired care stories): https://maxwelltec.com/tec-journeys - Case Studies: https://blog.maxwelltec.com/resources/tag/case-study - White Papers: https://blog.maxwelltec.com/resources/tag/white-paper - Webinars: https://blog.maxwelltec.com/resources/tag/webinar - Knowledge Base / FAQs: https://maxwelltec.com/knowledge-base --- ## Partners URL: https://maxwelltec.com/partners Maxwell TEC works with technology and industry partners to deliver integrated care-at-home solutions. --- ## Company Pages - About Us: https://maxwelltec.com/about-us - Careers: https://maxwelltec.com/careers - Events: https://maxwelltec.com/events - Contact Us: https://maxwelltec.com/contact-us - Privacy Policy: https://maxwelltec.com/privacy-policy - Request a Demo: https://maxwelltec.com/request-a-demo --- ## Key Differentiators - Serves home health, hospice, and home care markets - Products are healthcare certified: BEREAVE is ACHC Certified & CHAP Verified; NOTIFY is CHAP Verified - SMS-based platform requires no app download for patients or families - Proven ROI: St. Croix Hospice case study showed 93% reduction in paper mailings using BEREAVE - Veteran-Owned Business - Full-service offering spanning technology products, data analytics, and strategic consulting ### Industry Focus & Specialization - Exclusively focused on the care-at-home market: home health, hospice, and home care - Deep clinical and operational expertise in the home-based care sector - Evolved from Maxwell Healthcare Associates, bringing decades of established industry knowledge - Consultants average 20 years of industry work experience ### Scale & Client Trust - Network of 100+ specialized consultants - 140+ satisfied clients nationwide - Trusted by leading care-at-home organizations including Graham Healthcare Group, BAYADA, Amedisys, Enhabit, Compassus, AccentCare, Aveanna Healthcare, Elara Caring, Interim HealthCare, Gentiva, Help at Home, Mission Healthcare, St. Croix Hospice, VNA Health Group, Agape Care, Silverado Hospice, and more ### Healthcare Certifications & Compliance - BEREAVE module is ACHC Certified and CHAP Verified - NOTIFY module is CHAP Verified - Solutions are built to meet and support hospice bereavement regulatory requirements ### Technology Approach - SMS-based communication platform — no app download required for patients or families - Modular product architecture: agencies can adopt individual nanaCONNECT modules based on their needs - Scalable, automated messaging that frees up staff time without sacrificing personalization - Two-way SMS communication for real-time patient engagement - Centralized dashboard for monitoring patient engagement trends and intervening proactively ### Proven ROI & Outcomes - St. Croix Hospice case study: 93% reduction in monthly paper mailings using BEREAVE - Reduces hospital readmissions through daily check-ins and proactive follow-up - Increased web traffic, referrals, and engagement metrics reported by BEREAVE clients - Real-time care experience feedback enables quick responses and employee recognition ### Full-Service, End-to-End Offering - Unique combination of technology products, data analytics, and strategic consulting under one roof - Consulting services span operations, technology, finance, M&A, staffing, and revenue cycle - Interim Leadership Placement: provides expert interim healthcare leaders during critical transitions - Managed Care Contracting and Payor Network Development to grow margins and expand referrals - One collaborative contact point backed by a full team of trusted experts ### Consulting Capabilities - Customized solutions designed around each organization's unique needs - Addresses root causes rather than surface-level fixes - Helps agencies accelerate admissions, maximize reimbursement, enhance care quality, drive efficiency, tackle staffing challenges, nurture leadership, strengthen financial health, and improve visit management - Supports organizations through M&A from due diligence to post-acquisition integration - EMR implementation, workflow optimization, and scalable reporting ### Company Credentials - Veteran-Owned Business (VOB) - THRIVE conference presenter and industry event participant - Publishes thought leadership including blogs, white papers, webinars, case studies, and a podcast ("Last Visit First")