Empowering Care at Home Through Smart Tech.
Maxwell TEC's technology solutions help home health, hospice, and care-at-home organizations strengthen communication, improve patient and family experiences, and streamline day-to-day operations.
Through our nanaCONNECT platform, including NOTIFY, ENGAGE, REACH, and BEREAVE, and with Caregiver Accelerator, Maxwell TEC helps organizations strengthen communication, improve caregiver productivity, and optimize care across the entire patient journey. From appointment reminders and ongoing patient engagement to post-discharge follow-up, personalized bereavement support, and real-time workforce insights, our solutions fit seamlessly into existing workflows. Powered by intelligent automation, Human-in-the-Loop AI, and secure EMR integration, Maxwell TEC enables care teams to deliver more connected, efficient, and compassionate care.
Notify. Engage. Reach. Bereave.
of Adults Aged 70+ Text at Least Weekly
Adults aged 70 and older are texting at least once a week, showcasing the widespread adoption of texting among seniors.
Source
of Seniors Prefer Text Over Calls
Older adults say they prefer texting to phone conversations, valuing its convenience and simplicity.
Source
Response Rate to Healthcare Texts
(Ages 61–70)
Response rate to healthcare-related text messages, the highest among age groups.
Source
Healthcare Certified & Verified
- BEREAVE is ACHC Certified & CHAP Verified
- NOTIFY is CHAP Verified

Product Features & Benefits
Timely Visit Notifications
Daily Patient Check-Ins
Modernized Bereavement Support
Enhanced Patient Engagement
Cost-Effective Operations
Improved Care Coordination
Healthcare Certifications & Compliance
Seamless Integration
Boost Caregiver Efficiency in Real Time
Smarter Scheduling, Better Oversight
Stay Effortlessly Connected With Your Patients & Families
nanaCONNECT empowers care-at-home teams to deliver clear, compassionate communication across every stage of care—making it simple to stay connected, informed, and supportive without increasing workload or sacrificing quality.
From First Check-in to Final Comfort.
Smarter Communication, Built Into Your Workflow
Integrates with Your EMR
Seamlessly connects with your existing EMR to automate personalized patient communications using real-time data and workflows.
Human-in-the-Loop (HITL) AI
Combines AI-powered sentiment analysis with human oversight to identify, escalate, and respond to patient and family needs with greater accuracy and compassion.
Premium Web Forms
Send structured questionnaires through customizable web forms linked to message types, making it easy to collect meaningful patient feedback at scale.
“nanaCONNECT empowers patients and enhances their experience at home. By bridging communication gaps and providing real-time insights, it improves safety and transforms how care is delivered—making every interaction more connected and compassionate.”
Scott Beard
Chief Strategy Officer, Maxwell TEC
"The biggest ROI goes beyond the insights from text messaging—it's the ability to personalize and brand our bereavement support. Because every message is specific to St. Croix Hospice, families are far more engaged than they would be with generic outreach. BEREAVE has helped us deliver the individualized support families truly need."
“At Avow, we’re dedicated to providing exceptional care and support. With NOTIFY, we now have real-time insights that enhance our ability to monitor, respond, and ensure our patients feel truly cared for by our clinicians and caregivers.”
Avow Hospice
“The feedback from these text messages has been eye-opening. What started with hesitation turned into powerful insight—families are sharing detailed experiences and gratitude for our team. This instant feedback helps us personalize care and continuously improve our services.”
Alyssa Grythe
Manager of Bereavement Services, St. Croix Hospice
“While loss is inevitable in hospice, supporting loved ones through it is vital. Maxwell’s BEREAVE streamlines communication, reduces costs, and delivers high-quality bereavement support—now recognized with ACHC’s prestigious Product Certification.”
Susan Mills
Senior Program Director, ACHC
A real-time platform for home health and hospice agencies that streamlines scheduling, integrates with EMR and payroll, and provides customizable dashboards. It boosts productivity, reduces burnout, and enhances care coordination through data-driven insights for better operations and patient outcomes.
Smart Insights. Compassionate Care.
Reframing Bereavement Care
Discover how St. Croix Hospice's early adoption of nanaCONNECT's BEREAVE module is elevating grief support.
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Care Experience Feedback: Real-time feedback enables quick responses while fostering opportunities for employee recognition and culture building.
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Engagement Insights: Increased web traffic and engagement supports strengthened referrals and enhances St. Croix Hospice's impact.
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ROI Boost: Enhanced bereavement communication boosted engagement while reducing monthly paper mailings by 93%.
From Our Blog
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