nanaCONNECT

Strengthen Care Communication at Scale

nanaCONNECT is a patient communication platform designed for care at home. It equips teams with powerful, modular tools to reach patients and families with the right message at the right time—from first check-in to final comfort.

nanaCONNECT is a comprehensive patient engagement and communication platform designed to help home health organizations improve outcomes, increase patient satisfaction, and streamline care coordination. Through its integrated modules—NOTIFY, ENGAGE, REACH, BEREAVE—nanaCONNECT delivers personalized SMS communication across the entire patient journey. Key features include Human-in-the-Loop AI sentiment analysis that identifies patients requiring attention while keeping clinicians in control, premium web forms for secure data collection and digital workflows, two-way texting, automated outreach, real-time alerts, team notifications, and performance dashboards. Seamlessly integrating into existing operations, nanaCONNECT empowers agencies to deliver more responsive, scalable, and technology enabled care while reducing administrative burden.

TEC Journeys

Explore the tech enabled care experience through real-world inspired stories.

Smarter Communication, Built Into Your Workflow

Integrates with Your EMR

Seamlessly connects with your existing EMR to automate personalized patient communications using real-time data and workflows.

Human-in-the-Loop (HITL) AI

Combines AI-powered sentiment analysis with human oversight to identify, escalate, and respond to patient and family needs with greater accuracy and compassion.

Premium Web Forms

Send structured questionnaires through customizable web forms linked to message types, making it easy to collect meaningful patient feedback at scale.

nanaCONNECT at a Glance

Daily Texts

Send timely, personalized text messages that offer ongoing support, keep patients informed, and provide peace of mind throughout their care journey.
Daily Texts

Dashboard Insights

 Easily monitor patient engagement and well-being through a centralized dashboard. Identify trends and intervene when needed to promote better outcomes. 
Dashboard Insights

Customizable Messages

Create and schedule messages that resonate with your patients, adding a personal, thoughtful touch to every communication. 
Customizable Messages

Enhanced Continuity of Care

Support a seamless care experience by ensuring patients receive relevant, timely messages that help them stay on track and connected to their care team. 
Enhanced Continuity of Care

Peace of Mind

Offer reassurance for patients, families, and caregivers with regular, proactive communication that supports them every step of the care lifecycle.
Peace of Mind

Patient Engagement

Empower patients to participate in their care with two-way SMS communication—building trust, improving satisfaction, and boosting your agency’s performance metrics.
Patient Engagement

Improved Patient Outcomes

Reduce hospital readmissions and complications by tracking patient status and delivering timely follow-up as they recover at home.

Improved Patient Outcomes

Family Support

 Keep families engaged and informed with thoughtful updates, resources, and meaningful touchpoints that reflect your agency’s commitment to care.
Family Support

Scalable Communication

Reach large patient populations with automated, personalized messaging—freeing up staff time while ensuring no one falls through the cracks. 
Scalable Communication

Easy Implementation

Skip the learning curve—our SMS-based solution is quick to set up, easy to use, and familiar for both staff and patients, with no app downloads required. 
Easy Implementation
Patient_nanaCONNECT_Diagram
nanaCONNECT

NOTIFY

Keep patients informed and confident with real-time caregiver arrival alerts and appointment confirmations.

Send Timely Updates Book a Demo
nanaCONNECT

ENGAGE

Stay engaged with your patients’ well-being with simple, daily text check-ins.

Deepen Engagement Book a Demo
nanaCONNECT

REACH

Reach patients post-discharge with relevant, personalized support and resources that guide recovery and strengthen care outcomes.

Expand Your Outreach Book a Demo
nanaCONNECT

BEREAVE

Support grieving families with thoughtful, personalized messages that truly resonate.

Enhanced Grief Support Book a Demo
"nanaCONNECT redefines patient care, providing peace of mind for both caregivers and patients. It seamlessly adapts and integrates into agency workflows, ensuring that a patient’s well-being remains the top priority."
MTEC-Profile_Accent

Tom Maxwell

Co-founder, Maxwell TEC

Improved Patient Outcomes

Close monitoring leads to better outcomes, especially when patients can recover in familiar surroundings. Daily check-ins promote comfort and aid in patients' overall health.

CircleCare-can-reduce-hospital-readmission-rates

Enhanced Continuity of Care

Collaborate closely with families and healthcare professionals to guarantee that your patient receives appropriate care when needed, enabling a smooth healthcare journey.

Visiting Nurse with Patient

Reduced Healthcare Costs

Keep patients in the comfort of their homes. Prevent costly hospitalizations, benefiting both patients and providers.

Care Nurse with Patient

Heightened Patient Satisfaction

Daily interactions positively impact patients' well-being. Providing timely follow-ups elevates overall satisfaction levels for your patients—and your agency.

Patient Satisfaction, Male Nurse with Patient
Case Study

Reframing Bereavement Care

Discover how St. Croix Hospice's early adoption of nanaCONNECT's BEREAVE module is elevating grief support.

  • Care Experience Feedback: Real-time feedback enables quick responses while fostering opportunities for employee recognition and culture building.

  • Engagement Insights: Increased web traffic and engagement supports strengthened referrals and enhances St. Croix Hospice's impact.

  • ROI Boost: Enhanced bereavement communication boosted engagement while reducing monthly paper mailings by 93%.

Read the Case Study

Hear BEREAVE's Impact Directly From Users:

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