NOTIFY - Home Health & Hospice Technology | Maxwell TEC

Visit Coordination & Alerts

Visit Coordination & Alerts

NOTIFY integrates with EMRs to send automated text alerts about caregiver arrival times, reducing missed visits and enhancing care continuity.

Patient Feedback & Engagement

Patient Feedback & Engagement

After each visit, patients receive a survey via text to rate their experience. This immediate feedback allows agencies to address concerns promptly and improve satisfaction.

Family Care Notifications

Family Care Notifications

Patients can authorize notifications to family members, keeping them informed about upcoming visits and fostering a collaborative care environment.

nanaCONNECT — NOTIFY keeps home health and hospice patients informed and confident through real-time caregiver arrival alerts, appointment confirmations, and visit updates. By delivering proactive, text-based communication directly to patients and families, NOTIFY helps reduce missed visits, improve coordination, and strengthen the overall care experience. Seamlessly integrated with existing EMR workflows, NOTIFY ensures patients know what to expect, when to expect it, and who is coming to provide care, supporting better communication, improved satisfaction, and more reliable care delivery.

Minimize Missed Visits

Strengthen care continuity and prevent delays through real-time visit confirmations and reminders.

Enhance Patient Satisfaction

Improve communication and engagement to create a better patient experience.

Customizable Message Templates

Allows agencies to personalize communications, fostering greater clarity and patient connection.

Proactive Communication

Reduce wasted visits and caregiver stress by ensuring patients are informed and ready for their next visit.

Two-Way Messaging Capabilities

Patients can confirm or reschedule visits via text, reducing no-shows and enhancing care continuity.

Scalable and Cost-Effective Design

No app or complex setup required, making system-wide implementation easy.

Patient Reassurance

Alleviate anxiety and uncertainty around caregiver arrival times with proactive text notifications.

Empower Timely Interventions

Encourage faster care responses by closing communication gaps between visits.

Integrates with Your EMR

Seamlessly connects with your existing EMR to automate personalized patient communications using real-time data and workflows.

Human-in-the-Loop (HITL) AI

Combines AI-powered sentiment analysis with human oversight to identify, escalate, and respond to patient and family needs with greater accuracy and compassion.

Premium Web Forms

Send structured questionnaires through customizable web forms linked to message types, making it easy to collect meaningful patient feedback at scale.

Mary

Bart

Cathy

"We are proud to introduce NOTIFY, a breakthrough solution that empowers patients and enhances their experience in the home. We aim to bridge communication gaps, improve patient safety, and ultimately transform the way healthcare is delivered."

Scott Beard

CSO, Maxwell TEC

"At Avow, we're committed to delivering exceptional care. With NOTIFY, we gain real-time insights and actionable feedback that help us ensure patients are truly satisfied with the care they receive from our dedicated team."

Avow

Avow Hospice

Chief Operating Officer

Last Visit First with Tom Maxwell and Jay Duty

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