Modernized Grief & Bereavement Support
Support grieving families with thoughtful, personalized messages that truly resonate.
nanaCONNECT — BEREAVE transforms bereavement outreach by replacing traditional paper-based bereavement letters with personalized, text-based communication that reaches families when support matters most. The platform combines Human-in-the-Loop AI sentiment analysis, risk-based communication pathways, and proactive Bereavement Team Notifications to identify family members who may need additional support. With two-way messaging, digital resource delivery, and engagement tracking, BEREAVE helps hospice teams provide timely, compassionate, and meaningful outreach while reducing administrative burden and creating a more connected bereavement experience.
Healthcare Certified & Verified
Bereavement Support Tool
Care Experience Feedback
Response Management
Engagement Insights
Cost Savings and ROI
Mass Communications
Reframing Bereavement Care
Discover how St. Croix Hospice's early adoption of nanaCONNECT's BEREAVE module is elevating grief support.
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Care Experience Feedback: Real-time feedback enables quick responses while fostering opportunities for employee recognition and culture building.
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Engagement Insights: Increased web traffic and engagement supports strengthened referrals and enhances St. Croix Hospice's impact.
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ROI Boost: Enhanced bereavement communication boosted engagement while reducing monthly paper mailings by 93%.
Hear BEREAVE's Impact Directly From Users:
Smarter Communication, Built Into Your Workflow
Integrates with Your EMR
Seamlessly connects with your existing EMR to automate personalized patient communications using real-time data and workflows.
Human-in-the-Loop (HITL) AI
Combines AI-powered sentiment analysis with human oversight to identify, escalate, and respond to patient and family needs with greater accuracy and compassion.
Premium Web Forms
Send structured questionnaires through customizable web forms linked to message types, making it easy to collect meaningful patient feedback at scale.
Coordinators & Teams
Connect with grieving family members through modern text communications, and free up valuable resources so you can focus on providing exceptional bereavement care.
Product Showcase
"While loss is inevitable in hospice, supporting loved ones through it is vital. Maxwell's BEREAVE streamlines communication, reduces costs, and delivers high-quality bereavement support—now recognized with ACHC’s prestigious Product Certification."
Susan Mills
Senior Program Director, ACHC
"The feedback from these text messages has been eye-opening. What started with hesitation turned into powerful insight—families are sharing detailed experiences and gratitude for our team. This instant feedback helps us personalize care and continuously improve our services."
Alyssa Grythe
Director of Care Services, St. Croix Hospice
"The instant connection to our bereaved through the BEREAVE platform is amazing. When we updated our website to share more resources and support, we sent out a broadcast message, announcing the change and within seconds we saw the results. Our bereaved were clicking on the new links and interacting with our new content within seconds. We are grateful to have a platform that connects us with our bereaved in this way and be able to track the results that continue to build over time."
Leigh Merrihew and Dayna McAllister
Bereavement Team, Mission Healthcare
"The biggest ROI goes beyond the insights from text messaging—it's the ability to personalize and brand our bereavement support. Because every message is specific to St. Croix Hospice, families are far more engaged than they would be with generic outreach. BEREAVE has helped us deliver the individualized support families truly need."
See it for Yourself
Schedule a demo to see what nanaCONNECT - BEREAVE can offer your hospice agency.
Administrators & Leadership
Streamline bereavement communication processes, achieve quick ROI via mailing cost savings, and unlock valuable care experience insights to maximize your agency's performance.
Tailored Bereavement Support for Hospice
Streamline and personalize your hospice's bereavement outreach with compassionate, real-time text messaging.
Deliver comfort when it matters most, and ensure families receive timely, intentional support through every stage of their grief journey.
Efficient, Cost-Saving Bereavement Care
Our BEREAVE solution modernizes bereavement care with automated, customizable text messages, enhancing communication and reducing costs by over 80% compared to traditional methods.
Grieving Individuals
Receive timely, convenient bereavement care and support exactly when it's needed—without waiting for paper resources to come in the mail or dealing with app downloads.
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