ENGAGE - Home Health & Hospice Technology | Maxwell TEC

Patient Engagement - ENGAGE

Patient Engagement

Keeps patients actively engaged in their care through simple, meaningful daily check-ins, enhanced by an easy-to-use ratings system that promotes consistent communication and actionable insights.

Proactive Care

Proactive Care & Monitoring

Empower your team to detect concerns early—especially for patients living independently or needing closer observation—enabling timely interventions before issues become critical.

Seamless Integration

Seamless Integration

Seamlessly integrates with your agency’s existing workflows—boosting team efficiency and enriching the patient experience, all with minimal disruption.

nanaCONNECT — ENGAGE helps home health and hospice organizations build stronger patient relationships through personalized, automated SMS communication. From daily wellness check-ins to customizable Premium Web Forms, ENGAGE makes it easy to collect meaningful patient feedback, identify individuals who may need additional support, and keep care teams informed. Seamlessly integrated into existing workflows, ENGAGE improves patient engagement, streamlines communication, and helps deliver more responsive, connected care.

Daily Texts

Tailor text messages to suit your patients' schedules, ensuring timely check-ins and peace of mind.

Simple Rating System

With a straightforward 1-5 rating, patients can effortlessly convey how they're feeling, providing you with real-time insights.

Customizable Messages

Add a personal touch to every interaction. Customize messages to let your patients know it's you checking in, offering them a warm reminder of your care.

Dashboard Insights

Effortlessly track daily ratings and monitor overall well-being. Identify any shifts that may need additional attention, ensuring continued comfort.

Alert System

Receive instant notifications when a patient's well-being falls below a defined threshold. Take immediate action to ensure your patient is safe and sound.

Follow-up Notes

Keep tabs on your patient interactions with a handy sticky-note feature. Easily track which patients have been addressed.

Integrates with Your EMR

Seamlessly connects with your existing EMR to automate personalized patient communications using real-time data and workflows.

Human-in-the-Loop (HITL) AI

Combines AI-powered sentiment analysis with human oversight to identify, escalate, and respond to patient and family needs with greater accuracy and compassion.

Premium Web Forms

Send structured questionnaires through customizable web forms linked to message types, making it easy to collect meaningful patient feedback at scale.

Mary

Bart

Cathy

"ENGAGE redefines patient care, providing peace of mind for both caregivers and patients. It seamlessly adapts and integrates into agency workflows, ensuring that a patient’s well-being remains the top priority."

Tom Maxwell

Co-founder, Maxwell TEC

Last Visit First with Tom Maxwell and Jay Duty

Podcast

CMS 2027 Proposed Rule Explained: What the 2.4% Increase Means

Jul 09, 2026 1 min read

Home health clinician speaking to senior patient

Compliance

Proposed Home Health Payment Rule CY 2027

Jul 02, 2026 4 min read

Nurse and elderly patient smiling together outdoors

Technology

How AI Sentiment Analysis Works in nanaCONNECT

Jun 30, 2026 3 min read